Term & Condition Policy

1. Service Description:

• Define the services/products offered by Super Dine.
• Specify if you provide catering services for events, bulk food manufacturing, or both.

2. Pricing and Payment:

• Clearly state the pricing structure for your products or services.
• Outline payment terms, methods accepted, and any deposit requirements.
• Mention any taxes or additional fees.

3. Orders and Changes:

• Detail the process for placing orders, including lead times and minimum order requirements.
• Address the procedure for making changes or cancellations to orders.

4. Delivery and Shipping:

• Explain your delivery/shipping policy—coverage areas, delivery fees, and shipping methods.
• Specify responsibilities regarding delivery timing, delays, and handling.

5. Quality Assurance:

• Highlight your commitment to quality standards in manufacturing and catering services.
• Describe what customers should expect in terms of food quality, freshness, and presentation.

6. Cancellations and Refunds:

• Clarify your policy on cancellations, including any associated fees or refund processes.
• State conditions under which refunds or replacements will be considered.

7. Liability and Disclaimers:

• Limit your liability for unforeseen events, such as food allergies, supplier issues, or force majeure.
• Include disclaimers about food handling instructions, especially for perishable goods.

8. Intellectual Property:

• Protect your brand by outlining the use of your company’s intellectual property (logo, content, etc.).

9. Privacy Policy:

• Detail how customer information is collected, used, and protected in compliance with data privacy laws.

10. Governing Law and Jurisdiction:

• Specify which laws govern your terms and conditions and where legal disputes would be settled.

11. Agreement Acceptance:

• Explain how customers indicate their acceptance of these terms—often through a checkbox during online orders or signing a physical contract.